If you have any questions or if you would like to speak with a representative, you can contact us any of the following ways:
Phone: Feel free to call us anytime, toll-free at 866-942-1311. We're here to answer your calls from 9am-8pm ET Monday - Friday!
Our New Help Desk: In order to help you in the most efficient way possible, we now offer an outstanding Help Desk.
By emailing us at MyWeddingFavors@theshopsat24seven.com or by clicking here, you can ask a question, make a suggestion, get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated. Using our new help desk will avoid any hold times or phone tag, it will create a paper trail of your issue, and you will be guaranteed a response within 24 business hours. Often much, much sooner! We do recommend calling or using live chat for any immediate changes that need to be made to your order so that we can make the change before your order begins processing!
Live Chat: Chat with us live by clicking on the orange "Live Chat" button in the top left corner of this page. Get a live person without having to hold on the phone! Great for multi tasking at work!
My Wedding Favors
2400 Chattahoochee Dr.
Duluth, GA 30097